All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
98.94 % uptime
Today
Data Sources Operational
90 days ago
99.56 % uptime
Today
Thames Water Operational
90 days ago
98.94 % uptime
Today
Southern Water Operational
90 days ago
96.38 % uptime
Today
Yorkshire Water Operational
90 days ago
100.0 % uptime
Today
South West Water Operational
90 days ago
100.0 % uptime
Today
Severn Trent Operational
90 days ago
100.0 % uptime
Today
United Utilities Operational
90 days ago
100.0 % uptime
Today
Email Supplier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2026

No incidents reported today.

May 18, 2026
Southern Water Data Unavaliable
Resolved - Thanks for bearing with us. The issue was caused by a sudden API endpoint change from Stream, a platform we use to show you southern water data.

Any spills that occurred in this offline window will not be captured, email alerts for spills during that window will have failed additionally. However, everything has been returned to being operational. Thank you for bearing with us
May 18, 16:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 16:29 UTC
Identified - We've traced the issue down to an issue with the data supplier. We're applying a patch and hope to have southern water restored in the next hour
May 18, 16:25 UTC
Investigating - We are currently investigating this issue.
May 18, 14:44 UTC
Website Outage: Data Issue
Resolved - The issue has been resolved. Thanks for your patience
May 18, 14:43 UTC
Identified - The issue has reoccurred. We're still working on it
May 18, 07:13 UTC
Monitoring - A fix has been applied and improvements are being monitored
May 18, 05:27 UTC
Update - We're continuing to work on a fix
May 17, 21:54 UTC
Identified - We've identified an issue with a 3rd party supplier. At this point we predict the site will remain offline until 08:00 GMT as we wait for further instructions from the supplier
May 17, 19:58 UTC
Investigating - We are currently experiencing issues with the site.
May 17, 18:27 UTC
May 17, 2026
May 16, 2026

No incidents reported.

May 15, 2026
This is an example incident
Resolved - Empathize with those affected and let them know everything is operating as normal.
May 15, 18:41 UTC
Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.
May 15, 18:31 UTC
Identified - As you continue to work through the incident, update your customers frequently.
May 15, 18:37 UTC
Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
May 15, 19:07 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

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